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Undergraduate Education

Student Services

The undergraduate student services team posing for a grop photo wearing UW purple and gold.

The Allen School’s Undergraduate Student Services Team (USST) is a dynamic group of professional staff members working hard to provide timely information and resources to our Allen School undergraduate and prospective students, faculty and staff.

Our mission is to provide accurate, compassionate, guidance to students so they can make the most informed decision about their academic path.

We are organized into 3 groups, however you may contact any of us via our general advising email: usst (at) cs (dot) washington (dot) edu. Please read on to get to know our staff a little better!


UNDERGRADUATE ADVISING

The Allen School Advising team strives to provide relationship-focused advising and holistic support to solve problems, navigate barriers, & empower Allen School students in their journey through higher education.

Meet the team

DIVERSITY & ACCESS

The Diversity & Access team aims to attract & educate the next generation of computer scientists and engineers who reflect the many dimensions of diversity in Washington State and the diverse needs, backgrounds, and experiences of technology users globally.

Meet the team

ADMINISTRATIVE SUPPORT

Our Program Operations Specialist serves as the primary individual responsible for curriculum management and coordination of filling more than 300 teaching assistant (TA) positions per quarter. 

Meet the team


Meet the Student Services Director

Crystal Eney

Title: Director of Student Services
Email: ceney(at)cs.uw.edu
Name Pronunciation: Crystal Ee-nee
Pronouns: she/her
Fun Facts: At various times in my past I’ve studied Hawaiian dancing, Krav Maga, sailing, improvisational theater and was an avid Husky Marching Band member back in my ‘college days’ (Clarinets Rock!). These days family life is a bit more mellow and I’m loving hiking, camping, biking, friends and family.

Crystal’s Expanded Bio

Thank you for taking some time to get to know the USST staff here in the Allen School. I love working with this amazing group of people. I started in the Allen School as an entry level adviser in 2000. It’s been a wild ride since then but I absolutely love the passion, enthusiasm, dedication and empathy this school stands for in their daily work. Our students, staff and faculty inspire me every day. Although I was born in Hawaii, I moved to Washington when I was quite young so I’m about as native Washingtonian as you can get without being born here. I wanted to be a Husky from the time I could talk. My father retired from a 20 year Navy career and then started UW as a freshman so my first memories of my Dad are him studying hard in our living room and playing with us on breaks. I loved my time here as a student at UW. I earned a history & psychology double degree with a minor in music (but really, a minor in Marching Band as I was in the Husky Band for the 5 years of my double degree). When I graduated I decided I’d had so much fun as a student that I wanted to stick around to help the next generation of Huskies find their passion. I’m excited about all the changes here in the Allen School and I’m thrilled to lead three vibrant teams all committed to their missions. I’m passionate about equity and access and look forward to helping our team guide students to find their passion in this world to make it a better place for all of us. I hope to get to know many of you as you journey through the University of Washington and beyond.